Imagine walking into a shop and you are not greeted by anyone, you walk around aimlessly and cannot find what you are looking for and there is no shop assistant in site to assist you or answer your questions!
What do you do?
Most people would just walk out of the store and find somewhere else to buy their product, even if it is more expensive.
The same applies to your website, often a client arrives on your website and has a question and cannot find an answer and leaves and you have potentially lost a sale or a potential customer.
That is the importance of having an online chat facility on your website, it is your shop assistant that can answer the clients queries and make them feel important.
What can you do with Online Chat?
- Monitor website visitors in real time
- Answer chats from your Mobile Device
- Proactively engage visitors with Triggers
- Customize your Visitor Widget to suit your site
- Localize greetings and messages in your Language
- Respond quickly with Predefined Shortcuts
- Integrate with WordPress, Joomla, Magento, etc..
- …and much much more.