Effectively Managing Spam with cPanel’s SpamAssassin and BoxTrapper

In today’s digital age, managing spam is crucial for maintaining a clean and efficient email system. As a hosting company, we offer cPanel hosting with powerful spam management tools, including SpamAssassin and BoxTrapper. In this blog post, we’ll guide you on how to effectively use these tools and how to manage your spam with Outlook to ensure a seamless email experience.


Understanding SpamAssassin

SpamAssassin is a powerful spam filter that uses a variety of mechanisms to detect and block unwanted email. Here’s how you can make the most of SpamAssassin:


Enable SpamAssassin: Log in to your cPanel account, navigate to the “Email” section, and click on “Spam Filters”. Ensure that SpamAssassin is enabled. This will start filtering your incoming emails immediately.


Configure SpamAssassin Settings: Customize the settings to fit your needs. You can adjust the spam score threshold, which determines what SpamAssassin considers as spam. Lower scores are more aggressive in filtering, while higher scores are more lenient.


Auto-Delete Spam: You can enable the auto-delete option to automatically discard emails marked as spam. Be cautious with this setting as it may sometimes filter out legitimate emails.


Whitelist and Blacklist: Use the whitelist and blacklist features to allow or block specific email addresses or domains. This is especially useful for ensuring important emails from trusted senders always get through.


Utilizing BoxTrapper

BoxTrapper is an additional layer of spam protection that uses challenge-response verification. Here’s how to use BoxTrapper effectively:


Enable BoxTrapper: In your cPanel, go to the “Email” section and click on “BoxTrapper”. Enable BoxTrapper for the desired email account.


Configure BoxTrapper Settings: Customize the verification message that is sent to unknown senders. This message requires the sender to respond, confirming that they are a legitimate sender.


Review the BoxTrapper Queue: Periodically review the BoxTrapper queue for emails that have not yet been verified. This ensures that legitimate emails are not missed.


Manage Whitelists and Blacklists: Just like SpamAssassin, BoxTrapper allows you to create whitelists and blacklists to manage trusted and unwanted senders.


Integrating Spam Management with Outlook

Managing spam doesn’t stop at your cPanel. Here’s how you can use Outlook to further refine your email experience:


Junk Email Settings: In Outlook, navigate to “Junk” under the “Home” tab. Configure the junk email settings to your preference. You can adjust the level of protection, from low to high.


Block and Allow Lists: Use Outlook’s block and allow lists to further manage your email. Add known spammers to the block list and trusted senders to the allow list.


Mark as Junk/Not Junk: Regularly mark emails as junk or not junk. This helps train Outlook’s spam filter to better understand your preferences and improve accuracy over time.


Training the System

One of the most critical aspects of effective spam management is training your spam filters. Here’s why it’s important:


Improved Accuracy: Training your spam filters helps improve their accuracy. By consistently marking emails as spam or not spam, you teach the system to better recognize what you consider unwanted or important.


Reduced False Positives: Proper training reduces the chances of legitimate emails being marked as spam (false positives). This ensures you don’t miss important communications.


Adaptive Learning: Spam filters use adaptive learning to continuously improve. The more you interact with them, the smarter they become at filtering out unwanted emails and letting through the ones you need.



Effectively managing spam is essential for maintaining a clean and efficient email system. By leveraging the powerful tools provided in cPanel, such as SpamAssassin and BoxTrapper, and integrating them with Outlook, you can significantly reduce spam and enhance your email experience. Remember to regularly train your spam filters to get the best results and enjoy a spam-free inbox.

Open chat
Scan the code
Hello 👋
Can we help you?