fbpx

WEBSITE MAINTENANCE

Keeping it going

FAQ

Are you looking for top-notch website maintenance services to keep your online presence running smoothly?

Look no further! Our team of experienced professionals specializes in comprehensive maintenance solutions tailored to meet the unique needs of your website. Whether you’re a small business owner, a blogger, or an e-commerce giant, we’ve got you covered

Why Website Maintenance Matters

In today’s fast-paced digital landscape, your website is often the first point of contact for potential customers. Ensuring that it functions flawlessly and stays up-to-date is crucial for maintaining a positive user experience and achieving your business goals. Here are a few reasons why website maintenance is so essential:

Improved User Experience

A well-maintained website ensures that visitors can navigate your site effortlessly. Slow loading times, broken links, or outdated content can frustrate users and drive them away. Our maintenance services focus on optimizing performance and usability.

Enhanced Security

Cybersecurity threats are continuously evolving. Regular updates and security checks are essential to protect your website and user data. We employ the latest security protocols to keep your site safe from hackers, malware, and other online threats.

SEO Optimization

Search engines favor websites that are up-to-date and provide a seamless user experience. By regularly updating your content and fixing technical issues, we help boost your website’s search engine ranking, making it easier for potential customers to find you.

Fresh and Engaging Content

Content is king on the web. We ensure that your website’s content remains relevant, informative, and engaging. This keeps your audience interested and encourages return visits, ultimately improving your website’s performance

Our Comprehensive Website Maintenance Services

.

Our website maintenance services are designed to take the hassle out of maintaining your website, allowing you to focus on your core business activities. Here’s what we offer:

Regular Updates

We keep your website’s software, plugins, and content updated to ensure it runs smoothly and stays secure.

Security Monitoring

Our team conducts regular security audits to identify and address vulnerabilities, keeping your website safe from cyber threats.

Performance Optimization

We optimize your website’s speed and performance to provide a seamless user experience, reducing bounce rates and improving SEO.

Content Management

Our experts can help you with content updates, ensuring that your website remains engaging and informative.

24/7 Support

We’re here to provide round-the-clock support for any unexpected issues or emergencies. Our responsive team is just a call or email away.

Custom Solutions

Every website is unique, and so are its maintenance needs. We offer customized maintenance packages to meet your specific requirements and budget.

BRONZE RETAINER

  • Weekly backups of website stored in the cloud
  • Change requests billed as adhoc and not included as part of the retainer
  • Monthly system checks with updates & virus scan
  • 24 Hour site uptime monitoring and response (if hosted on our Server)
  • Attending to any functionality issues that develop on the site during system check

SILVER RETAINER

  • Weekly backups of website stored in the cloud
  • 4 Change requests per month done within 24 hours of being received *
  • Monthly system checks with updates & virus scan
  • 24 Hour site uptime monitoring and response (if hosted on our Server)
  • Attending to any functionality issues that develop on the site during system check

GOLD RETAINER

  • Weekly backups of website stored in the cloud
  • Unlimited requests per month done on the same day within business hours *
  • Weekly system checks with updates & virus scan
  • 24 Hour site uptime monitoring and response (if hosted on our Server)
  • Attending to any functionality issues that develop on the site

ADHOC CHANGES

This package is not a retainer and is aimed at the individual who does not require changes or maintenance on their website on an ongoing basis and only attracts a once off fee.

IMPORTANT INFORMATION

All retainer packages are for a period of 12 months and they are billed monthly in advance. Subscription to these retainer packages constitutes an agreement to the effect that the retainer will be paid for a minimum of 12 months.

*A change request is classified as a request to make changes to the website and may include several items to be changed in a single request. Excluded from a change request is additional pages to the website, additional functionality to the website or upgrading of plugins to attain additional functionality. Changes to the design and theme are not included and will be quoted on seperately.

For clients that do not require constant monitoring of their websites and only the occasional update. We offer the adhoc change option and this is a once off fee per request.

Partner with Us for Top-Notch Website Maintenance

Don’t let website maintenance become a burden. Trust our experienced team to handle the technical aspects, so you can focus on what you do best. With our website maintenance services, you can ensure that your online presence remains polished, secure, and optimized for success.

Ready to get started? Contact us today for a consultation and let’s discuss how our website maintenance services can help you achieve your online goals. Your website’s success is our priority, and we’re committed to delivering the best maintenance solutions in the industry.

ARE YOU LOOKING FOR A WEB DESIGNER THAT IS CUSTOMER DRIVEN?

We are continually growing and adapting to meet the needs in this ever-changing environment. Partner with SDDS Web Design and take your business to the next level. Our customers rave about our service, attention to detail and fast turnaround time.

Open chat
1
Scan the code
Hello 👋
Can we help you?